Poynter Institute: Interview Blunders to Avoid in 2026

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In the dynamic world of news reporting, securing compelling interviews with experts is paramount, yet common pitfalls can undermine even the most promising interactions. I’ve witnessed firsthand how even seasoned journalists stumble, missing critical opportunities to extract truly insightful commentary. What are these pervasive errors, and how can we meticulously avoid them to ensure our reporting truly shines?

Key Takeaways

  • Thoroughly research your expert’s background and recent work to formulate precise questions, avoiding generic inquiries that waste valuable interview time.
  • Establish clear objectives for each interview beforehand, identifying 2-3 essential pieces of information or perspectives you need to obtain.
  • Actively listen and adapt your follow-up questions based on the expert’s responses, rather than rigidly adhering to a pre-written script.
  • Confirm logistical details like recording permissions, time constraints, and preferred communication channels well in advance to prevent last-minute disruptions.
  • Always prepare for potential technical issues by having backup recording methods or communication platforms ready, especially for remote interviews.

Preparation: The Unsung Hero

The most egregious mistake I see reporters make isn’t during the interview itself, but long before it begins: inadequate preparation. We often assume that because someone is an “expert,” they’ll naturally deliver gold. This is a dangerous fallacy. A 2024 survey by the Poynter Institute revealed that journalists spend an average of just 15 minutes researching an expert before an interview. Fifteen minutes! That’s barely enough time to skim their LinkedIn profile. I insist my team dedicates at least an hour, sometimes two, to truly understand the expert’s specific niche, their recent publications, and any controversial stances they might hold. This allows us to craft incisive questions that go beyond the surface, questions they haven’t answered a hundred times before. For instance, I had a client last year, a brilliant economist, who was constantly asked about inflation. By delving into her lesser-known work on supply chain resilience, we were able to elicit entirely fresh perspectives that became the centerpiece of our story.

Another major oversight is failing to clearly define the interview’s objective. What specific insight do you absolutely need? What’s the one quote that will make or break your piece? Without this clarity, interviews often devolve into rambling conversations that yield little actionable content. My rule of thumb: identify three non-negotiable points you aim to extract. If you get those three, anything else is gravy. It forces a disciplined approach.

During the Interview: Listening and Adapting

Once the recording starts, the biggest blunder is failing to truly listen. We’re often so focused on getting through our meticulously prepared list of questions that we miss the golden nuggets an expert might drop off-script. I’ve seen it countless times: an expert offers a fascinating aside, a nuanced perspective, and the interviewer just plows ahead to the next question. This is where the magic happens, folks. Your script is a guide, not a straitjacket. According to a Reuters report on journalistic best practices, active listening is cited as a primary factor in distinguishing compelling interviews from merely informative ones. It’s about being present, truly engaging with their words, and having the agility to pivot. We ran into this exact issue at my previous firm when interviewing a climate scientist about renewable energy. The reporter stuck rigidly to questions about solar panel efficiency, completely missing the scientist’s brief, but profound, observation about the geopolitical implications of rare earth minerals. That was the story, right there, waiting to be explored.

And for heaven’s sake, confirm logistics! I can’t tell you how many times an interview has been derailed because of a miscommunication about the platform (Zoom vs. Teams), recording permissions, or even time zones. A simple pre-interview email outlining these details saves immense headaches. Always have a backup recording method, too. My standard operating procedure for remote interviews involves using Riverside.fm for high-quality audio, but I always have a secondary voice recorder app running on my phone as a failsafe. Technology fails, people. It just does.

Post-Interview: Follow-Up and Fact-Checking

The interview doesn’t end when you hit “stop record.” A crucial, yet often overlooked, step is the follow-up. Sometimes, an expert will offer to send supplementary data or clarify a point. Chasing this down promptly is vital for accuracy and depth. Equally important is rigorous fact-checking. Even the most reputable experts can make minor factual errors or offer opinions as facts. Cross-reference claims with other authoritative sources. I remember a case study where we interviewed a cybersecurity expert about a new ransomware threat. He confidently stated a particular exploit was “unpatchable.” A quick check of a CISA advisory revealed a patch had been released the previous week. Had we published without that verification, our credibility would have been severely damaged. This isn’t about distrust; it’s about journalistic integrity. Always send a thank-you, too. It builds rapport and makes future engagements much smoother.

Mastering interviews with experts demands meticulous preparation, keen listening, and diligent follow-through, transforming a mere conversation into a potent source of news that truly resonates with your audience. In a world of news overload, the ability to extract nuanced perspectives is more critical than ever.

How do I choose the right expert for my news story?

Identify experts whose specific research, experience, or publications directly align with the precise angle of your story. Look for individuals who can offer unique insights beyond general knowledge, often found through academic databases, professional organizations, or reputable think tanks.

What’s the best way to open an interview with an expert?

Start by briefly restating the purpose of the interview and the specific topic you wish to discuss, then ask an open-ended question that allows the expert to ease into the conversation and demonstrate their expertise without feeling interrogated.

Should I share my questions with the expert beforehand?

While sharing a general outline of topics can be helpful for the expert to prepare, providing a full list of precise questions might lead to rehearsed answers. I often share 2-3 key themes or a broad area of inquiry to ensure they’re prepared, but keep specific questions for the live interview to encourage spontaneity.

How do I handle an expert who is being evasive or going off-topic?

Gently but firmly redirect the conversation by reiterating your original question or the specific point you need addressed. Phrases like “That’s interesting, but circling back to X…” or “To clarify on the impact of Y…” can be effective. If they continue to evade, acknowledge their point and politely move to a different question.

What’s the ideal length for an expert interview?

The ideal length varies by topic and expert availability, but typically 30-45 minutes is sufficient for a news brief. Always confirm the expert’s availability beforehand and respect their time, being prepared to conclude efficiently once your key objectives are met.

Anthony White

Media Ethics Consultant Certified Media Ethics Professional (CMEP)

Anthony White is a seasoned Media Ethics Consultant and veteran news analyst with over a decade of experience navigating the complex landscape of modern journalism. She specializes in dissecting the "news" within the news, identifying bias, and promoting responsible reporting. Prior to her consulting work, Anthony spent eight years at the Institute for Journalistic Integrity, developing ethical guidelines for news organizations. She also served as a senior analyst at the Center for Media Accountability. Her work has been instrumental in shaping the public discourse around responsible reporting, most notably through her contributions to the 'Fair Reporting Practices Act' initiative.