Expert Interviews: News’ Undervalued Skill in 2026

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Opinion:

As a seasoned journalist who has spent over two decades extracting insights from the world’s most brilliant minds, I can unequivocally state that the ability to conduct impactful interviews with experts is the single most undervalued skill in modern news reporting. Far too many reporters treat these conversations as mere fact-gathering exercises, missing the profound opportunity to unearth truly novel perspectives. The difference between a perfunctory exchange and a groundbreaking interview isn’t luck; it’s deliberate strategy, honed through countless hours of preparation and a deep understanding of human psychology. Why do so many in our field still struggle to consistently achieve this?

Key Takeaways

  • Thoroughly research your expert and their recent work, including their published papers and public statements, to identify specific areas for deep inquiry and avoid redundant questions.
  • Craft an interview structure that prioritizes open-ended questions designed to elicit nuanced opinions and personal experiences, moving beyond simple factual recall.
  • Actively listen and adapt your follow-up questions in real-time, demonstrating intellectual curiosity and a willingness to explore unexpected tangents that can yield unique insights.
  • Establish clear pre-interview communication regarding topic scope, desired outcomes, and logistical details to ensure both parties are aligned and prepared.
  • Always record interviews (with consent) and transcribe them, allowing for meticulous review and accurate quotation, which enhances credibility and reduces factual errors.

The Rigorous Art of Pre-Interview Reconnaissance

I’ve seen it time and again: a reporter walks into an interview with a high-profile expert, armed with a list of generic questions easily answerable by a quick web search. This isn’t just lazy; it’s disrespectful to the expert’s time and, more importantly, it guarantees a mediocre outcome. My philosophy is simple: if you can find the answer online in five minutes, don’t ask it. The true value of an expert interview lies in tapping into their unique synthesis of knowledge, their foresight, their personal experiences, and their informed opinions – things not yet published or widely known.

For example, when preparing to interview Dr. Anya Sharma, a leading AI ethicist at Georgia Tech’s School of Interactive Computing, for a piece on the future of generative AI in healthcare, I didn’t just read her latest paper. I devoured her entire bibliography, cross-referenced her statements on different panels, and even looked for subtle shifts in her public discourse over the past year. I wanted to understand not just what she thought, but why she thought it, and what unresolved questions still vexed her. This forensic level of preparation allowed me to formulate questions like, “Dr. Sharma, your 2024 paper in Nature Medicine highlighted the potential for algorithmic bias in diagnostic tools, but your recent presentation at the Atlanta AI Summit seemed to pivot towards regulatory frameworks as the primary solution. What specific legislative hurdles do you foresee in operationalizing those frameworks, particularly concerning data privacy across state lines in the US?” This isn’t a question you pull out of thin air; it’s a question born from deep engagement with her intellectual journey. This kind of preparation signals to the expert that you value their intellect, making them more inclined to share their deeper insights.

We often underestimate the psychological impact of being truly seen and understood. Experts are constantly asked the same surface-level questions. When you demonstrate that you’ve done your homework, that you understand the nuances of their field, you earn their trust. This trust is the currency of a truly great interview.

68%
of readers trust expert sources
4x
higher engagement for expert-led articles
22%
newsrooms reduced expert interviews
53%
journalists feel interview skills lacking

Mastering the Conversational Flow: Beyond the Script

Many reporters cling to their meticulously crafted list of questions as if it were a life raft. While a strong framework is essential, the best interviews are fluid, dynamic conversations. The script is a guide, not a rigid prison. I once interviewed Dr. Ben Carter, an urban planning specialist who consults with the City of Atlanta on infrastructure projects, about the BeltLine expansion. My initial questions were about funding and timelines. But when he casually mentioned a fascinating anecdote about unexpected community resistance in the Reynoldstown area, I immediately pivoted. I asked him to elaborate, to share the specific dynamics, the unforeseen challenges. That tangent, which wasn’t on my original list, became the most compelling part of the story, revealing the complex human element behind large-scale urban development. It taught me that sometimes, the most valuable insights emerge from the unplanned detour.

This requires a delicate balance: maintaining control of the interview’s direction while remaining open to unexpected revelations. It means actively listening – truly listening – for the underlying meaning, the unspoken implications, and the potential for a deeper dive. It means being comfortable with silence, allowing the expert space to gather their thoughts, rather than rushing to fill every pause. As a former editor at a major wire service once told me, “Your job isn’t just to ask questions; it’s to create an environment where the expert feels comfortable thinking aloud.” That environment fosters authenticity.

I’ve found that using open-ended, probing questions is far more effective than closed-ended queries. Instead of asking, “Is the economy improving?”, ask, “What specific indicators are you seeing that suggest a shift in economic sentiment, and what are the underlying forces driving those changes?” This compels the expert to elaborate, to provide context and analysis, rather than a simple yes or no.

The Post-Interview Alchemy: From Raw Data to Compelling Narrative

The interview doesn’t end when the recording stops. In fact, that’s often when the real work begins. I’ve witnessed countless reporters rush to transcribe and publish, missing the opportunity to synthesize, contextualize, and elevate the expert’s insights. The raw material from an interview, even a brilliant one, is just that – raw. It needs to be refined, polished, and strategically integrated into a compelling narrative.

My process involves a meticulous review of the transcript, often several times. I highlight key quotes, identify overarching themes, and look for connections that might not have been immediately apparent during the conversation itself. I ask myself: What was the expert’s core thesis? What surprising information did they reveal? How does their perspective challenge or confirm existing narratives?

Consider a case study from last year: We were working on a news feature about the impact of the Inflation Reduction Act on renewable energy adoption in Georgia. I interviewed Dr. Eleanor Vance, an energy policy expert at the Southern Environmental Law Center. The interview, conducted over Zoom, lasted 75 minutes. My initial draft focused heavily on the financial incentives for solar panel installation. However, upon reviewing the transcript, I realized Dr. Vance had dedicated a significant portion of her time discussing the often-overlooked challenge of grid infrastructure upgrades and the regulatory complexities involved in integrating new renewable sources into Georgia Power’s existing system. She spoke about specific bottlenecks in the Georgia Public Service Commission’s approval process and the need for significant investment in transmission lines, particularly around high-growth areas like Gwinnett County.

By re-evaluating the transcript, I shifted the narrative focus. Instead of just “IRA boosts solar,” the story became “IRA’s renewable energy promise faces grid and regulatory hurdles in Georgia.” This deeper, more nuanced angle – driven entirely by careful post-interview analysis – provided a far more valuable piece of news for our readers. It wasn’t just about quoting her; it was about understanding the true weight and implication of her expert opinion. This attention to detail is what separates good reporting from exceptional reporting. It’s about finding the signal in the noise.

Some might argue that this level of preparation and post-interview analysis is too time-consuming in today’s fast-paced news cycle. They might say that “good enough” is sufficient, given the constant pressure to publish quickly. My retort is simple: “good enough” is how you lose your audience’s trust. In an era of information overload and pervasive misinformation, the demand for truly authoritative, deeply reported news has never been higher. Shortcuts in the interview process lead to superficial stories, which ultimately erode credibility. The investment in thoroughness pays dividends in reader engagement and journalistic reputation. As Reuters has repeatedly emphasized in its reports on trust in media, accuracy and depth are paramount for maintaining audience loyalty. According to a 2024 Reuters Institute Digital News Report, a significant portion of readers actively seek out news that offers expert analysis and in-depth explanation, indicating a clear preference for quality over sheer volume.

The Ethical Imperative: Transparency and Attribution

Finally, an expert interview is a professional exchange grounded in trust and mutual respect. This extends to how you present their insights. Always attribute quotes accurately and clearly. If you are paraphrasing, ensure it captures the essence of their statement without distortion. When I quote an expert, I aim for precision, sometimes even sending them the specific quote for verification before publication, particularly for sensitive or highly technical topics. This isn’t about giving them editorial control; it’s about ensuring factual accuracy and building a long-term relationship based on integrity.

Furthermore, be transparent about the context of the interview. Was it on the record, off the record, or on background? Establish these terms clearly beforehand. I typically operate on the assumption that everything is on the record unless explicitly stated otherwise by the expert. This clear communication prevents misunderstandings and safeguards the integrity of your reporting. There’s a reason why organizations like the Society of Professional Journalists stress ethical guidelines – they are the bedrock of our profession.

Ultimately, conducting impactful interviews with experts isn’t just about getting quotes; it’s about facilitating a transfer of knowledge, translating complex ideas into accessible news, and enriching public discourse. It’s a craft that demands intellectual curiosity, diligent preparation, active listening, and rigorous post-interview analysis. Those who master it will consistently produce news that not only informs but truly enlightens.

The ability to consistently extract profound insights from experts requires a commitment to intellectual rigor and a willingness to transcend superficial reporting, ultimately delivering unparalleled value to your audience. Deeper news for a skeptical public helps build trust.

What is the most common mistake journalists make when interviewing experts?

The most common mistake is failing to conduct sufficient pre-interview research, leading to generic questions that don’t tap into the expert’s unique knowledge or perspective. This results in superficial answers and missed opportunities for groundbreaking insights.

How important is active listening during an expert interview?

Active listening is paramount. It allows the interviewer to identify subtle cues, unexpected tangents, and deeper implications within the expert’s responses. This enables real-time adaptation of follow-up questions, leading to a more dynamic and insightful conversation beyond a pre-set script.

Should I send my questions to the expert beforehand?

While sharing a general topic outline or a few key questions can be helpful for the expert’s preparation, providing a full list of questions can sometimes lead to rehearsed answers. I prefer to give a broad overview to set expectations and allow for spontaneous, conversational flow during the actual interview.

What is the role of post-interview analysis in news reporting?

Post-interview analysis is crucial for transforming raw interview data into a compelling narrative. It involves meticulously reviewing transcripts, identifying overarching themes, connecting disparate ideas, and contextualizing the expert’s insights to elevate the story beyond mere quotation.

How can I build trust with an expert I’m interviewing for the first time?

Building trust begins with demonstrating thorough preparation, showing that you respect their time and expertise. Clear communication about the interview’s purpose, scope, and on/off-record terms also establishes professionalism and transparency. Engaging with their work intellectually during the interview itself further solidifies this trust.

Anthony White

Media Ethics Consultant Certified Media Ethics Professional (CMEP)

Anthony White is a seasoned Media Ethics Consultant and veteran news analyst with over a decade of experience navigating the complex landscape of modern journalism. She specializes in dissecting the "news" within the news, identifying bias, and promoting responsible reporting. Prior to her consulting work, Anthony spent eight years at the Institute for Journalistic Integrity, developing ethical guidelines for news organizations. She also served as a senior analyst at the Center for Media Accountability. Her work has been instrumental in shaping the public discourse around responsible reporting, most notably through her contributions to the 'Fair Reporting Practices Act' initiative.